Customer Feedback

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Charlie Martin

B&B HOLDINGS – 25 STORES

“After working with 5-star for 6 years it is clear to me they are a cut about the others. They have superior technical expertise, to not just solve problems, but they offer innovative, money-saving solutions. Coupled with their superb communication inside & out, makes them hard to beat. They are the most responsive organization I have ever encountered in their field. 5-Star’s phenomenal growth & the impressive client roster they have amassed, speaks to their consistent superior performance in commercial HVAC refrigeration. I continually & enthusiastically recommend 5-Star to the supermarket chains & big box stores I am working along side in shopping center openings. Starting the first ever school in Florida to train commercial HVAC refrigeration technicians, demonstrates where 5-Star’s heart & commitment is – beyond 5-Star”

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Jimmy Weekley

PRESIDENT/OWNER – FAUSTO’S MARKET KEY WEST

“Being in Key West I thought I might be off the grid a bit for 5-Star to respond to my needs on a timely basis. They were there the day I called! 5-Star’s advanced knowledge of all refrigeration products, quirks, the reliability of different parts & the operating efficiency/reliability of various systems makes them a unique resource for procuring or configuring the optimal systems in our stores.”

juntz_200Mike Jutz

VICE PRESIDENT – JERRY’S ENTERPRISES

“5-Star treats our stores like their own. They know the quirks in each & every store system. So they anticipate problems before they occur and make recommendations, which I almost always implement given their track record. When 5-Star makes a recommendation for a new part or piece of equipment in a store, I know, from history they are not trying to sell me something I don’t need. They are trying to help me. Having worked with 5-Star as our refrigeration contractor/partner in Florida since 2009, I am convinced they have my best interest at heart & the competence to provide the optimal solution. 5-Star’s commitment to our business, has saved us money and avoided operation disruption untold times over our long history together.”

patel_200Nakul Patel

PRESIDENT/OWNER – MOUNT PLYMOUTH IGA

“They actually know what they are doing. 5-Star’s superior equipment knowledge, innovative thinking, responsiveness & commitment to getting the job done, kept us in business, as we doubled the size of our store. 5-Star is a proactive partner, thinking beyond what is critical to anticipate future near-term issues to resolve them before they occur.”

junk_200Mike Junk

CONSTRUCTION MANAGER – GATE PETROLEUM

Most innovative & engaged contractor on our refrigeration business. 5-Star only handles a portion of our stores, but they operate like a true full-partner, always thinking about ways to improve our business.”

Jeff Flowers

CONSTRUCTION MANAGER – FLORIDA RESTAURANT INSTALLERS

“5-Star does a great job on our installs. They are super-knowledgeable, easy to work with and timely on getting the job done for us.”

Brian Roberts

PRESIDENT – ORIGIN GROUP

“Joe Matthews & his team does what he says, that is hard to find. I would highly recommend 5-Star to anyone. I don’t have a lot of communication with 5-Star. But it is because I don’t need to, they get the job done.”

Andy Homka

CONSTRUCTION MANAGER – WAWA

“5-Star is great at looking ahead of the game, being proactive vs reactive in getting the job done. 5-Star is always asking me what else they can do to improve our partnership & WAWA’s business. They are willing to go through hoops for us. 5-Star knows their business so well, sometimes they come into our stores, do their thing & leave. Our people do not even know they were their till after 5-Star is gone and our managers see the work. 5-Star is a non-issue vendor in my book. At WAWA that is as good as it gets.”

Wayne Bing

FIELD PROJECT MANAGER – ZERO ZONE

“5-Star’s integrity & performance levels give the industry a good name. Having been a technician myself, i have greater insight on the time it should take to accomplish different projects. 5-Star’s integrity & knowledge always shine through on their bidding & billing throughout the many, many installs & pm’s they have handled for us.”